Penida Bali Trip (“we”, “us”, or “our”) is committed to protecting the privacy and personal data of visitors to our website. This Privacy Policy explains how we collect, use, store, and protect your Personal Data in accordance with Indonesia Law No. 27 of 2022 on Personal Data Protection (PDP Law).
By accessing and using this website, you agree to the processing of Personal Data as described in this Privacy Policy.
1. Information We Collect
1.1 Personal Data
We only collect Personal Data that you voluntarily provide through the contact form on the Penida Bali Trip website. The data collected includes: Full Name, Email address, Message subject, Message content, Phone number, Your Country
1.2 Usage Data
We may automatically collect certain technical information for analytical and security purposes, including: IP address, Browser type and device information, Pages visited, Date, time, and duration of visits
This data is collected in aggregated form and is not used to directly identify individuals.
2. Purpose of Personal Data Processing
In accordance with the PDP Law, your Personal Data is processed only for legitimate and specific purposes, including:
Responding to inquiries submitted via the contact form, Communicating with you regarding your request, Improving website quality and user experience, Maintaining website security and preventing misuse.
Personal Data obtained through third-party advertising platforms such as Google Ads, Facebook Ads, and Instagram Ads is used solely to respond to inquiries and will not be used for other purposes without your explicit consent. We do not sell, rent, or trade your Personal Data.
3. Legal Basis for Processing Personal Data
We process Personal Data based on: Your explicit consent, Our legitimate interest as a website operator, Compliance with applicable laws and regulations in Indonesia
4. Cookies and Tracking Technologies
The Penida Bali Trip website may use cookies and similar tracking technologies to ensure proper website functionality and to analyze website performance.
We may use third-party services such as Google Analytics or similar technologies to help understand how visitors use our website. These services may collect information such as IP address, browser type, pages visited, and visit duration through cookies or similar technologies.
Information collected through cookies and tracking technologies is not used to personally identify users and is used only for: Website performance analysis, Digital marketing effectiveness evaluation, User experience optimization.
You may configure your browser to refuse cookies, however, some website features may not function properly.
5. Data Storage and Retention
We retain Personal Data only for as long as necessary to: Respond to your inquiry, Fulfill applicable legal obligations. After the purpose has been fulfilled, Personal Data will be securely deleted or anonymized.
6. Disclosure of Personal Data
We may disclose Personal Data only under the following circumstances:
When required by law or legal authority, To protect the legal rights, security, or property of Penida Bali Trip, To technical service providers (such as hosting or analytics services) under confidentiality obligations.
7. Your Rights as a Data Subject
In accordance with the PDP Law, you have the right to: Request access to your Personal Data, Request correction or update of your Personal Data, Request deletion of your Personal Data, Withdraw consent for Personal Data processing
8. Data Security
We implement reasonable technical and organizational measures to protect Personal Data from unauthorized access, disclosure, alteration, or misuse. However, no internet transmission or electronic storage method is completely secure.
9. Children’s Privacy
The Penida Bali Trip website is not intended for children under the age of 13, and we do not knowingly collect Personal Data from children.
10. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions regarding this Privacy Policy or the protection of your Personal Data, please contact us:
📧 Email: info@penidabalitrip.com